15 years
Experience in the trade
Gas Safe
Registered no. 620476
12-month
Workmanship guarantee
Fully insured
On every job
Within 3 days
Free quotes, usually
Overview

About unvented hot water cylinders

What an unvented cylinder is

An unvented hot water cylinder stores hot water at mains pressure, rather than relying on a cold water tank in the loft. The result is strong, even pressure at every tap and shower, and the loft tank can be removed.

Who it's for

Homes with more than one bathroom, families who use several taps or showers at once, and anyone with weak hot water pressure from an old gravity-fed system. We also replace standard hot water cylinders; one customer had a new hot water tank installed in their bathroom.

When to consider one

When your current cylinder is old, leaking or slow to heat, when showers are weak, or when you're renovating and want to remove loft tanks.

Why the G3 qualification matters

Unvented cylinders store water under pressure and have safety devices that must be installed correctly. Building Regulations require them to be installed by a competent, G3-qualified installer. We hold the G3 unvented hot water qualification and Water Regulations qualification.

Why it matters

What happens if it's left

A failing or poorly installed cylinder is more than an inconvenience.

Weak showers

Gravity-fed systems often deliver low pressure, especially upstairs.

Leaks and water damage

Old cylinders can corrode and leak, damaging floors and ceilings.

Running out of hot water

An undersized cylinder can't keep up with a busy household.

Safety risk

An unvented cylinder installed without the correct safety controls is dangerous.

Common mistakes we see

  • Using an installer who isn't G3 qualified.
  • Choosing a cylinder without checking the incoming mains pressure and flow.
  • Buying a cylinder too small for the household.
  • Skipping annual checks on the safety devices.
Our process

How the job works

  1. 01

    Survey

    We check your mains pressure, flow, space and hot water use.

  2. 02

    Recommend & quote

    We recommend the right cylinder and send a free quote, usually within 3 days.

  3. 03

    Install

    We fit the cylinder and its safety controls, including discharge pipework.

  4. 04

    Commission & test

    We test the safety devices, pressure and hot water delivery.

  5. 05

    Handover & guarantee

    We explain how it works; the job is covered by our 12-month workmanship guarantee.

Benefits

What you get

Mains-pressure hot water

Strong showers and taps throughout the home.

Several outlets at once

Run a shower and a tap without the pressure collapsing.

Loft space back

No cold water storage tank needed.

Installed safely

G3 and Water Regulations qualified.

Neat and tidy

Customers mention how tidy our cylinder installations are.

Guaranteed

12-month workmanship guarantee.

In detail

How unvented cylinders work

Mains pressure vs gravity

A traditional vented cylinder is fed by a tank in the loft, and pressure depends on the height of that tank. An unvented cylinder is fed directly from the mains, so pressure is much more consistent.

Safety devices

Unvented cylinders include safety devices such as temperature and pressure relief valves, an expansion vessel and a discharge pipe. These must be installed and routed correctly, which is why G3 qualification is required.

Checking your supply

An unvented cylinder can only perform as well as your incoming mains supply. We measure pressure and flow before recommending one.

Working with your boiler

Unvented cylinders are heated by a system or regular boiler. If you're considering a new boiler at the same time, we'll recommend a matching setup.

Annual checks

Unvented cylinders should be checked regularly to make sure safety devices are working. We can do this alongside your boiler service.

Choosing the right cylinder size

Cylinder size depends on how many people live in the home, how many bathrooms there are and how much hot water you use at the busiest times, such as the morning rush. Too small and you run out; too large and you pay to heat water you don't use. We'll recommend a size based on how your household actually lives, not a one-size-fits-all figure.

Space matters too. Unvented cylinders often fit in the same airing cupboard as an old vented cylinder, but the safety pipework needs a suitable route, which we plan during the survey.

Unvented cylinder or combi boiler?

Both give you mains-pressure hot water, but in different ways. A combi heats water on demand and needs no cylinder at all, which suits many smaller homes. An unvented cylinder stores hot water ready to use, which suits homes with more than one bathroom where several taps and showers may be used at once. We'll help you decide which fits your home and give you a clear quote for either option.

Replacing an old hot water tank

If your existing cylinder is leaking, slow to heat up, or covered in corrosion, replacement is usually the sensible option. We remove the old cylinder, fit the new one neatly and test everything before we go. Customers have described our cylinder work as very neat and tidy, and we check back to make sure everything is working as it should.

Working with heat pumps

If you're considering an air source heat pump in the future, it will usually need a hot water cylinder. Planning the cylinder with that in mind can make a future upgrade simpler.

Why the discharge pipe matters

Every unvented cylinder has a discharge pipe (often called a tundish arrangement) that safely carries away water if a safety valve ever opens. It has to be the right size, run to a safe termination point and be visible where it's required. It's one of the details that separates a correct installation from a dangerous one, and it's exactly what G3 training covers.

When we survey your home, we plan the discharge route along with the cylinder position, so there are no surprises on installation day.

Where we work

We carry out unvented hot water cylinders for homeowners and landlords across Fareham, Gosport, Stubbington, Portsmouth, Southampton, Titchfield, Portchester, Lee-on-the-Solent, Locks Heath, Park Gate, Warsash and Whiteley.

FAQ

Unvented Hot Water Cylinders FAQs

Straight answers before you pick up the phone.

Are you qualified to fit unvented cylinders?

Yes. We hold the G3 unvented hot water qualification and Water Regulations qualification.

How much does an unvented cylinder cost?

It depends on the size and model. We'll give you a free quote, usually within 3 days.

Will my water pressure be good enough?

We check mains pressure and flow before recommending an unvented cylinder.

Can you replace my old hot water tank?

Yes. We replace both vented and unvented cylinders.

Do unvented cylinders need servicing?

Yes, safety devices should be checked regularly. We can do this with your boiler service.

Do I need a deposit?

A deposit is required on installations.

How long does an unvented cylinder installation take?

It depends on the cylinder, pipework and whether it's replacing an existing cylinder. We'll give you a timescale in your quote.

Can I get rid of my loft tank?

Often, yes. An unvented cylinder is fed from the mains, so a loft tank is usually no longer needed.

Do you offer emergency or out-of-hours call-outs?

No. We work 7am to 10pm, every day, and attend breakdowns within those hours. We don't offer out-of-hours call-outs, which keeps our pricing straightforward.

What guarantee do I get?

All our work is guaranteed for 12 months. If anything goes wrong because of our workmanship or a faulty product we supplied, we'll put it right.

How can I pay?

We accept card, bank transfer and cash. A deposit is required on installations. We don't offer finance.

Which areas do you cover?

We're based in Fareham and cover Gosport, Stubbington, Portsmouth, Southampton, Titchfield, Portchester, Lee-on-the-Solent, Locks Heath, Park Gate, Warsash and Whiteley.

Gas Safe registered · Trusted boiler brands we install

  • Gas Safe Register – registered gas engineers in Fareham
  • Worcester Bosch boiler installer in Fareham, Hampshire
  • Alpha Heating Innovation boiler installer in Hampshire
07803 176445Free Quote