15 years
Experience in the trade
Gas Safe
Registered no. 620476
12-month
Workmanship guarantee
Fully insured
On every job
Within 3 days
Free quotes, usually
Overview

About air source heat pumps

What an air source heat pump is

An air source heat pump takes heat from the outside air and uses it to heat your home and hot water. It runs on electricity rather than burning gas, and works through the colder months when the system is designed properly.

Who it's for

Homeowners who want to move away from gas heating, those replacing an old boiler, and people renovating who want a lower-carbon heating system. Heat pumps suit well-insulated homes best.

When to consider one

When your boiler is due for replacement, during a renovation or extension, or if you want to reduce your reliance on gas.

Why design matters

A heat pump runs at lower temperatures than a boiler, so radiators, pipework and hot water need to be sized correctly. A poorly designed system leads to cold rooms and higher running costs.

Why it matters

What happens if it's left

Heat pumps work well when they're planned properly, and poorly when they aren't.

Undersized systems

A heat pump too small for the home can't keep it warm in cold weather.

Radiators too small

Heat pumps run cooler than boilers, so existing radiators may not deliver enough heat.

Missed funding

Installing without the right route can mean missing out on grant funding.

High running costs

A badly set-up system uses more electricity than necessary.

Common mistakes we see

  • Choosing a heat pump without a proper heat loss assessment.
  • Keeping radiators that are too small for lower flow temperatures.
  • Ignoring insulation before installing.
  • Not checking grant eligibility first.
Our process

How the job works

  1. 01

    Initial conversation

    We discuss your home, current heating and goals.

  2. 02

    Survey

    We look at the property, insulation, radiators and space for the outdoor unit and cylinder.

  3. 03

    Free quote & funding

    You get a free quote, and we explain how our MCS-certified partner can help you access grant funding.

  4. 04

    Installation

    We install the heat pump, cylinder and any radiator upgrades.

  5. 05

    Commission & guarantee

    We test, set up the controls and the work is covered by our 12-month workmanship guarantee.

Benefits

What you get

Lower-carbon heating

Heat from the outside air instead of burning gas.

Trusted brands

Vaillant, Samsung and Immergas.

Grant support

Access to government grant funding through our MCS-certified partner.

Heating and hot water

One system for both.

Local engineer

Based in Fareham, with plumbing and heating experience.

Guaranteed

12-month workmanship guarantee.

In detail

Planning a heat pump installation

Brands we install

We install air source heat pumps from Vaillant, Samsung and Immergas. We only install air source heat pumps.

Radiators and flow temperature

Heat pumps are most efficient at lower flow temperatures. Some radiators may need upgrading to larger sizes so rooms stay warm. We'll assess each room.

Hot water cylinder

Heat pumps usually work with a hot water cylinder. We're G3 qualified to install unvented cylinders, so this is handled in the same job.

Grant funding

Through our MCS-certified partner, we can help you access government grant funding for heat pumps. We'll explain how this works when we quote.

How efficient is a heat pump?

Heat pumps move heat rather than generating it by burning fuel, which is why they can deliver more heat energy than the electricity they use. How efficiently yours runs depends on the design of the system, the flow temperature, the size of the radiators and how well the home holds heat. A properly designed system makes the biggest difference to running costs.

Is my home suitable?

Most homes can have a heat pump, but some need preparation first. We look at insulation, the size and condition of your radiators, the space for an outdoor unit and a hot water cylinder, and your electrical supply. If there's work needed to make a heat pump perform well, we'll tell you upfront rather than leaving you with a system that struggles.

Heat pump or new boiler?

For some homes, a heat pump is a great fit. For others, a new high-efficiency gas boiler is still the more practical choice right now. Because we install both, we can give you an honest comparison, including the extended warranties of up to 13 years available on new boilers and the grant funding available for heat pumps through our MCS-certified partner.

Outdoor unit placement

The outdoor unit needs space around it for airflow and should be positioned thoughtfully in relation to windows and neighbours. We'll plan the position during the survey.

Our approach to heat pumps

Heat pumps are a growing part of our work alongside our core boiler, heating and plumbing services. We install Vaillant, Samsung and Immergas air source heat pumps, and because we're heating engineers first, we look carefully at the radiators, pipework and hot water side of the system, which is where many heat pump installations succeed or fail.

We work with an MCS-certified partner so that customers can still access government grant funding. We'll explain how that works, and what's involved, when we send your free quote.

Heat pumps across Hampshire

We install air source heat pumps for homeowners in Fareham, Gosport, Stubbington, Portchester, Titchfield, Locks Heath, Park Gate, Warsash, Whiteley, Lee-on-the-Solent, Portsmouth and Southampton. Every project starts with a survey and a free quote.

What happens after installation

Once the heat pump is installed and commissioned, we show you how the controls work and how to get the best from the system. Heat pumps work best running steadily at lower temperatures rather than being switched on and off like a boiler. Our 12-month workmanship guarantee covers the installation, and the manufacturer warranty covers the unit itself according to their terms.

Where we work

We carry out air source heat pumps for homeowners and landlords across Fareham, Gosport, Stubbington, Portsmouth, Southampton, Titchfield, Portchester, Lee-on-the-Solent, Locks Heath, Park Gate, Warsash and Whiteley.

FAQ

Air Source Heat Pumps FAQs

Straight answers before you pick up the phone.

Can I get a grant for a heat pump?

Through our MCS-certified partner, we can help you access government grant funding. We'll explain the process in your quote.

Which heat pump brands do you install?

Vaillant, Samsung and Immergas.

Do you install ground source heat pumps?

No. We install air source heat pumps only.

How much does a heat pump cost?

It depends on the property and system. Contact us for a free quote.

Will I need new radiators?

Possibly. Heat pumps run cooler than boilers, so some rooms may need larger radiators. We'll assess this during the survey.

Do I need a hot water cylinder?

Usually, yes. We're G3 qualified to install one.

Do heat pumps work in winter?

Yes. Air source heat pumps are designed to extract heat from outside air in cold weather, provided the system is designed and sized properly.

Where does the outdoor unit go?

Usually on a wall or base outside with space for airflow. We plan the position during the survey.

Do you offer emergency or out-of-hours call-outs?

No. We work 7am to 10pm, every day, and attend breakdowns within those hours. We don't offer out-of-hours call-outs, which keeps our pricing straightforward.

What guarantee do I get?

All our work is guaranteed for 12 months. If anything goes wrong because of our workmanship or a faulty product we supplied, we'll put it right.

How can I pay?

We accept card, bank transfer and cash. A deposit is required on installations. We don't offer finance.

Which areas do you cover?

We're based in Fareham and cover Gosport, Stubbington, Portsmouth, Southampton, Titchfield, Portchester, Lee-on-the-Solent, Locks Heath, Park Gate, Warsash and Whiteley.

Gas Safe registered · Trusted boiler brands we install

  • Gas Safe Register – registered gas engineers in Fareham
  • Worcester Bosch boiler installer in Fareham, Hampshire
  • Alpha Heating Innovation boiler installer in Hampshire
07803 176445Free Quote