Privacy policy

Noyce Heating Ltd, 11 Longmynd Drive, Fareham, Hampshire, PO14 1RW, is responsible for the personal information you give us. Contact: info@noyceheatingltd.co.uk or 07803 176445.

What we collect

When you request a quote or contact us, we collect your name, phone number, email address, postcode and details of the work you need.

How we use it

We use your information to respond to your enquiry, prepare quotes, arrange and carry out work, issue certificates and invoices, and meet our legal obligations. We don't sell your data.

Legal basis

We process your data to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations (such as gas safety records), and for our legitimate interests in running the business.

Sharing

We may share information with trusted providers that help us run the business (such as our customer management and email systems), manufacturers when registering warranties, and bodies we're legally required to notify, such as Gas Safe Register.

How long we keep it

We keep records only as long as needed for the purposes above and to meet legal, tax and warranty requirements.

Your rights

Under UK data protection law you can ask to access, correct or delete your data, or object to how we use it. Email info@noyceheatingltd.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).